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Vadanar

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Help Center

Welcome to the Vadanar Help Center. If you have questions about your order, returns, payments, or how our platform works, you're in the right place.

Frequently Asked Questions (FAQs)

🛒 Orders

How do I place an order?
Simply browse products, add items to your cart, and proceed to checkout. You’ll be guided step-by-step.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, contact us immediately via the Contact Page.
How can I track my order?
We’ll send you updates via email. You can also log into your account to view your order status.

🚚 Shipping & Delivery

How long does delivery take?
Standard delivery takes 2–4 business days. Express delivery (when available) is 1–2 business days.
What if my order hasn’t arrived?
Please check your tracking info. If delayed, contact our support team for assistance.
Do you offer same-day delivery?
Currently, we do not offer same-day delivery, but we are working to make our process faster.

💳 Payments

What payment methods are accepted?
We accept debit/credit cards, bank transfers, and select mobile wallets at checkout.
Is it safe to pay online?
Yes. Our platform uses secure encryption and trusted payment gateways to protect your data.
My payment failed — what should I do?
Please try again, use a different method, or contact your bank. If the issue continues, contact us.

🔁 Returns & Refunds

Can I return a product?
Yes. You may return an item within 7 days of delivery if it’s unused, in original condition, and eligible.
How do I start a return?
Visit our Contact Page and provide your order number and reason for return.
When will I get my refund?
Refunds are processed within 5–7 days after we receive and inspect the returned item.

👤 Accounts & Login

Do I need an account to order?
You can check out as a guest, but having an account lets you track orders and save addresses.
I forgot my password. What do I do?
Click "Forgot Password" on the login page to reset it via email.
Can I change my account details?
Yes. Log in and visit your account dashboard to update your information.

🛠️ Troubleshooting

Something’s not working. What should I do?
Try refreshing the page or switching devices. If the issue persists, contact us.
I didn’t receive a confirmation email.
Check your spam/junk folder. Still missing? Contact support with your email and order details.
I found a bug or error on the site.
Please report it to us so we can fix it — we appreciate your feedback!

Still Need Help?

If your question isn’t listed above, feel free to reach out to our support team. We’ll be happy to assist you!